Frequently Asked Questions

We can work with a variety of materials, including stainless steel, carbon steel, alloy steel, brass, and nickel alloys. If you have a specific material requirement, please let us know and we can discuss whether we can accommodate your needs.

Spring constant is a term used to describe the stiffness of a spring. It is a measure of the amount of force required to compress or stretch a spring by a certain distance. Spring constant is an important parameter used in designing and selecting springs for various applications. Knowing the spring constant allows engineers to determine the load capacity of a spring and its deflection under a given load. This information is critical for us to design springs that can meet the specific requirements, such as maintaining a constant force, absorbing shock, or returning a component to its original position. Check out our blog post to learn more about spring constant formula.

Our lead time can vary depending on the complexity of the spring, the type and the quantity you require. Generally, we aim to provide a quote within 24-48 hours of receiving your request and can manufacture most custom springs within 4-6 weeks.

James Spring & Wire Company’s commitment to excellence and our customers requires the active involvement of all employees working together to continually improve the quality of our products while maintaining to meet or exceed customer expectations. Because of our commitment to an effective quality management system, we have been awarded ISO certification to manufacture springs, wire forms, stampings and subassemblies. We operate a quality management system that complies with ISO 9001:2015. Learn more about our company policies and certifications.

We can support customer-supplied spring designs. We use the latest design software and tools to ensure that your springs are optimized for performance and reliability. We are more than happy to answer questions about your designs and the technical data provided.

We don’t have a minimum order quantity, but we do have minimum order charges. This means that even if you only require a small quantity of springs, there will be a minimum charge to cover our setup costs.

We can ship our springs anywhere in the world and use a variety of shipping methods, including UPS, FedEx, and DHL. We can also work with your preferred shipping provider if you have one.